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Return items

During the first 14 days after receiving your items, you have the right to return these without supplying a reason, using the return form below. Return the item, including all attachments, within 14 days after receival, accompanied by a purchase agreement, invoice or packing slip and with decent packaging.

The purchase price will be payed back within 7 days after the item has been returned. The costs of the return delivery will be substracted from the amount returned to you, unless the return is the result of a clear mistake on behalf of Variphone.                        

If you receive an item that doesn't function as it should, contact our customer service as soon as possible and report the order number and the name of the defective item. We'll process your complaint and send you a replacement product if necessary.  Click here for the contact information.

Received wrong items

At receiving a wrong item, you first check which item you ordered and which has been confirmed to you through the first sent e-mail. If this doesn't match with the sent items, we request you contact our customer support. Click here for the contact information.

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