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Shipping and delivery

Delivery time

The delivery time depends on the stock of the products and the selected shipping method. Please find a list below of the shipping methods.

What's the delivery time for products that aren't in stock?

When you order multiple items at once, its possible not every item is in stock. We wait a maximum of 3 days with shipping, until your order is complete. If your order is not complete after 3 days, then we'll ship the items that are in stock. The remaining items will be delivered to you at a later time. You'll be brought up to date over e-mail. You'll be informed about the new delivery times and kept up to date on when the item will be in stock once more. In case you decide you don't longer want the product, you can cancel it with no costs. This can only be done over telephone. Click here for contact details.

When can I expect my order?

Depending on the chosen hipping method, the delivery time will differ.

DPD:
Shipment on Tuesdays and Thursdays, delivery next day (shipments in Belgium) after receiving payment. Other countries 2 to 3 days delivery time. Products must be ordered before 8 am on the day of shipment (Tuesday or Thursday).

UPS:
Shipping on the day after the order (no shipping on Saturday and Sunday) after payment is received. Delivery time 2-3 days.

B-Post:
Shipping on the day after the order (no shipping on Saturday and Sunday) after receiving the payment. Delivery time is unknown.

 How will my package be sent?

We will always use a cardboard box to ship items back to you. This is more expensive then envelops but will minimize the chance off defects during transport. Thank you for your understanding.